Best in Class Service for 60 Years

Warranty Policy

All products ordered from Fire and Safety Plus are shipped in their original packaging from the manufacturer. All manufacturer warranties apply, and we are happy to represent you with any warranty claims when defective products are received or found during operation.

Return Policy

Fire and Safety Plus accepts product returns for items new and unused for 30 days following delivery. If you’d like to return an item please contact us and we’ll let you know the best way to process your return. Requests for return must be received within 30 days of the order being delivered. All return items should be in brand new condition, with original seals and packaging still intact.

The Following Items May Not be Returned:

  • Special order and customized products – products that have custom programming, labeling, lettering, sizing, etc.
  • Consumables – batteries, transformers, light bulbs, bland media, etc.
  • Any item that has been opened or used

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